Family Feedback Survey

We want to hear from you!

Why this survey? Your answers help us learn how this program helps families and how we can make it better.

Who can do this survey? Anyone who joined a program through us.

This survey is private. It’s your choice to do it. It takes about 5 minutes.

Please enable JavaScript in your browser to complete this form.

1. How many children or teens do you care for (ages 0–18)?

2. What is your relationship to the children? (Check all that apply)

• Parent
• Step-parent
• Grandparent
• Aunt or Uncle
• Foster caregiver
• Kinship caregiver
• Legal guardian
• Other

If other, please describe:

3. How long have you been coming to EHFRC?

• This was my first time
• A few months
• More than a year

4. How often do you come to EHFRC?

• One time only
• Once in a while
• About once a month
• Every week or more

Your Experience

How to answer:  Click the icon for the response that feels true for you

(leave blank if you don’t want to answer):

Yes – This feels true for me	Not really – This didn’t happen for me.
A little – It’s somewhat true or partly fits	N/A – Doesn’t apply to me / wasn’t covered

Feeling Welcome, Safe and Supported

	Yes	A little	Not really	N/A
I felt welcome at EHFRC	YesI felt welcome at EHFRC Yes	A littleI felt welcome at EHFRC A little	Not reallyI felt welcome at EHFRC Not really	N/AI felt welcome at EHFRC N/A
EHFRC felt safe for me and my child(ren)	YesEHFRC felt safe for me and my child(ren) Yes	A littleEHFRC felt safe for me and my child(ren) A little	Not reallyEHFRC felt safe for me and my child(ren) Not really	N/AEHFRC felt safe for me and my child(ren) N/A
Staff treated me with care and respect	YesStaff treated me with care and respect Yes	A littleStaff treated me with care and respect A little	Not reallyStaff treated me with care and respect Not really	N/AStaff treated me with care and respect N/A
The location and schedule of this program worked for me	YesThe location and schedule of this program worked for me Yes	A littleThe location and schedule of this program worked for me A little	Not reallyThe location and schedule of this program worked for me Not really	N/AThe location and schedule of this program worked for me N/A

Parenting and Family Life

	Yes	A little	Not really	N/A
I feel more confident as a parent or caregiver since coming here	YesI feel more confident as a parent or caregiver since coming here Yes	A littleI feel more confident as a parent or caregiver since coming here A little	Not reallyI feel more confident as a parent or caregiver since coming here Not really	N/AI feel more confident as a parent or caregiver since coming here N/A
I've made helpful changes in how I respond to my child(ren)	YesI've made helpful changes in how I respond to my child(ren) Yes	A littleI've made helpful changes in how I respond to my child(ren) A little	Not reallyI've made helpful changes in how I respond to my child(ren) Not really	N/AI've made helpful changes in how I respond to my child(ren) N/A
I've noticed positive changes in my child(ren)'s learning, emotions, or behavior	YesI've noticed positive changes in my child(ren)'s learning, emotions, or behavior Yes	A littleI've noticed positive changes in my child(ren)'s learning, emotions, or behavior A little	Not reallyI've noticed positive changes in my child(ren)'s learning, emotions, or behavior Not really	N/AI've noticed positive changes in my child(ren)'s learning, emotions, or behavior N/A
My child(ren) have build positive relationships with other children or caring adults through this program	YesMy child(ren) have build positive relationships with other children or caring adults through this program Yes	A littleMy child(ren) have build positive relationships with other children or caring adults through this program A little	Not reallyMy child(ren) have build positive relationships with other children or caring adults through this program Not really	N/AMy child(ren) have build positive relationships with other children or caring adults through this program N/A

Connection & Community

	Yes	A little	Not really	N/A
I met other parents or caregivers here	YesI met other parents or caregivers here Yes	A littleI met other parents or caregivers here A little	Not reallyI met other parents or caregivers here Not really	N/AI met other parents or caregivers here N/A
This program helped me feel more connected in my community	YesThis program helped me feel more connected in my community Yes	A littleThis program helped me feel more connected in my community A little	Not reallyThis program helped me feel more connected in my community Not really	N/AThis program helped me feel more connected in my community N/A
Since coming here, my child(ren) take part in more activities in our community	YesSince coming here, my child(ren) take part in more activities in our community Yes	A littleSince coming here, my child(ren) take part in more activities in our community A little	Not reallySince coming here, my child(ren) take part in more activities in our community Not really	N/ASince coming here, my child(ren) take part in more activities in our community N/A

Supports Used

	Yes	A little	Not really
My family and I learned about other services or supports we can use	YesMy family and I learned about other services or supports we can use Yes	A littleMy family and I learned about other services or supports we can use A little	Not reallyMy family and I learned about other services or supports we can use Not really
My family and I have used new supports and services that we've learned about	YesMy family and I have used new supports and services that we've learned about Yes	A littleMy family and I have used new supports and services that we've learned about A little	Not reallyMy family and I have used new supports and services that we've learned about Not really

What supports have you used in this program (check all that apply)

• Parenting groups or workshops
• Food support (snacks, meals, grocery cards)
• Help connecting to health or mental health service(s)
• Help connecting to housing, employment, or financial assistance
• Help connecting to other community services
• Playgroups or activities for children
• Help with parenting or family stress
• One-on-one support from staff
• Help for my child(ren) with learning, emotions, or behavior
• Cultural or language-based supports
• None of these
• Other:

If other, please describe:

Have you received any of these while at the program? (check all that apply)

• Childcare during parent programming
• Food or snacks
• Books or toys to take home
• Help getting to EHFRC (transportation)
• Support with basic needs (e.g., grocery cards)
• Help in my first language
• None of these
• Other:

If other, please describe:

Because of this program's support, I now feel more confident to: (check all that apply)

• Ask for help when I need it
• Talk to teachers, doctors, or service providers
• Speak up for my child(ren)
• Use other programs or services in the community
• None of these
• Other:

If other, please describe:

Family Voice and Culture

	Yes	A little	Not really	N/A
EHFRC respected my family's culture and traditions	YesEHFRC respected my family's culture and traditions Yes	A littleEHFRC respected my family's culture and traditions A little	Not reallyEHFRC respected my family's culture and traditions Not really	N/AEHFRC respected my family's culture and traditions N/A
My voice was heard at EHFRC	YesMy voice was heard at EHFRC Yes	A littleMy voice was heard at EHFRC A little	Not reallyMy voice was heard at EHFRC Not really	N/AMy voice was heard at EHFRC N/A

Overall Satisfaction

	Yes	Maybe	No
I would tell other families to come to EHFRC	YesI would tell other families to come to EHFRC Yes	MaybeI would tell other families to come to EHFRC Maybe	NoI would tell other families to come to EHFRC No
I am happy with my experience at EHFRC	YesI am happy with my experience at EHFRC Yes	MaybeI am happy with my experience at EHFRC Maybe	NoI am happy with my experience at EHFRC No

What did you like most about EHFRC or its programs?

Is there anything we could do better?

Thank you for sharing your thoughts!

Your voice helps us make this a better place for families like yours

 

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